Your furniture is protected with our comprehensive warranty
6 months from the date of purchase, depending on the product category.
The warranty covers manufacturing defects, material defects, and workmanship defects.
The warranty does not cover damage caused by misuse, neglect, accidents, or normal wear and tear.
Customers must notify Furniture Mall in writing within 6 days of discovering the defect. Furniture Mall will then inspect the product and determine the appropriate course of action.
Notify us within 6 days of discovering the defect via phone, email, or in-person visit.
Present your purchase receipt and describe the defect in detail.
Our team will inspect the product to determine if the issue is covered under warranty.
We will repair, replace, or provide appropriate compensation based on our assessment.
For warranty claims or questions, please contact us:
+233 50 933 7984
furnituremall.kingsgroup@gmail.com
Takoradi Mall, Takoradi
Monday - Friday: 8:00 am - 6:00 pm | Saturday: 9:00 am - 5:00 pm