1. Scope of this Policy
This Privacy Policy applies to:
- This website
- Our branches in Accra and Takoradi
- Our products and services offered by Kings Furniture, Kings Deco, Kings Byte, Eskot Global, and Furniture Mall
2. Personal Data We Collect
We may collect the following personal data:
- Contact information: name, email address, phone number, and physical address
- Identification data: ID card number, passport number, or driver's license number
- Transactional data: payment information, purchase history, and order details
- Technical data: IP address, browser type, device type, and operating system
- Marketing and communications data: preferences, interests, and communication history
3. How We Collect Personal Data
We collect personal data through:
- Website interactions: forms, queries, and online purchases
- Branch visits: customer interactions, sales, and after-sales services
- Marketing campaigns: email, social media, and advertising
- Partners and third-party providers: data shared with us by partners and service providers
4. Purposes of Processing Personal Data
We process personal data for:
- Sales and customer service: managing orders, deliveries, and customer inquiries
- Marketing and advertising: promoting our products and services, and analyzing marketing effectiveness
- Product development and improvement: using customer feedback and data to enhance our products and services
- Compliance and legal obligations: meeting regulatory requirements, tax laws, and other legal obligations
5. Disclosure of Personal Data
We may disclose personal data to:
- Our branches and subsidiaries: Kings Furniture, Kings Deco, Kings Byte, Eskot Global, and Furniture Mall
- Partners and third-party providers: suppliers, logistics providers, and marketing agencies
- Regulatory bodies and authorities: complying with laws, regulations, and court orders
- Successors and assigns: in the event of a merger, acquisition, or business transfer
6. Data Protection and Security
We implement reasonable technical and organizational measures to protect personal data against:
- Unauthorized access, disclosure, or use
- Accidental loss, alteration, or destruction
- Damage or corruption due to viruses or other malicious code
7. Data Retention
We retain personal data for:
- As long as necessary to fulfill the purposes for which it was collected
- As required by law, regulation, or court order
- For a maximum period of 5 years from the last interaction with our company
8. Rights of Data Subjects
You have the right to:
- Access and rectify your personal data
- Erase or delete your personal data
- Restrict or object to the processing of your personal data
- Data portability and transfer
- Complain to a supervisory authority
9. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website, and we encourage you to review this Policy regularly.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
